What steps have been implemented to stop the spread of Covid-19?
The safety of our customers and staff is extremely important. There is no better way to social distance than being in your own private dome. In addition, we are following all AHS and government guidelines very closely. Here are some of the steps we are taking:
· Pre-ordering of menu
· Thorough and frequent cleaning of all hard surfaces in the dome and washrooms.
· Staff will be wearing masks and will wash their hands frequently.
· Detailed signage and waiting areas to direct and keep guests safe.
· Air exchange and filtration system in each dome.
Can I cancel my reservation for a refund?
Credits or refunds will be issued if the event must be shut down due to restrictions, otherwise ticket purchases are non-refundable. Paypal fees are fully non-refundable. Requests should be directed to [email protected]
Can I transfer my booking?
Yes, bookings can be transferred to another person up to 10 days before. Please direct your inquiry to [email protected]
Can I book for less than 4 people?
Yes, we can accommodate smaller bookings. A dome minimum spend of $249 for Afternoon Tea bookings and $380 for dinner bookings are required to confirm your dome reservation. We understand the demand for 2 person dining. We charge this minimum because our dome installations are complex and costly and require a certain amount of attendees to implement our pop-up experiences.
Can I increase or decrease the amount of people in my group after the meals have been selected?
Bookings are non-refundable, however, a booking can be reduced to a minimum of 2 people per dome as long as the minimum dome spend is met. Bookings can be increased to a maximum of 6 people per dome. To make additions/changes to your group booking please contact [email protected] A processing fee may apply.